Frequently Asked Questions
Full payment is required before your appointment can be confirmed. You will be notified once your payment has been processed.
We accept payments through Cash, Bank Transfer, Grab Pay, PayPal, PayNow, PayLah, AliPay, WeChat Pay, JCB, UnionPay, Amex, Atome, and Credit Cards.
Yes, you can make the deposit payment directly at our clinic using any of the available methods.
You will receive a confirmation from our customer service team once your payment has been processed.
Unfortunately, all appointments require a full deposit before we can confirm your booking.
The deposit is non-refundable, but you can reschedule your appointment as per our cancellation policy.
Please contact us as soon as possible to reschedule. Rescheduling fees may apply depending on our cancellation policy.
Yes, a full payment is required before the trial treatment can be confirmed.
Yes, we offer flexible payment plans through Atome and other installment options for your convenience.
Yes, you can pay for multiple treatments in advance and we will apply the payment accordingly.
You can book your appointment through our website or by calling our customer service team directly.
Yes, every treatment requires a consultation to ensure that it is the right option for you.
Yes, trial treatments can be booked via contacting our customer service at 9233 2697 (WhatsApp).
We recommend booking at least one week in advance to secure your preferred appointment time.
Please bring any relevant medical history or concerns, as well as comfortable clothing for the consultation.
Yes, you can book treatments for friends or family, but they will need to attend their consultation.
You can reschedule your appointment by contacting our customer service team. Please note that rescheduling may be subject to availability and fees.
We recommend arriving at least 15 minutes before your scheduled time. Late arrivals may result in shortened treatment time.
Yes, we offer same-day consultations and treatments, subject to availability.
You will receive a confirmation email or text once your booking is processed.
Our trial treatments offer an introduction to the benefits of a full treatment, allowing you to experience the key effects of a full session at a trial price.
Trial treatments typically last between 30 to 60 minutes, depending on the type of treatment.
You can transition to full treatments immediately after your trial, depending on the consultation results.
Yes, trial promotions are available exclusively to first-time customers for specific treatments. We offer other promotions for returning customers.
Yes, the Breast Lactation Massage is designed to support breastfeeding mothers, helping to relieve blockages and improve milk flow.
This treatment helps strengthen abdominal muscles, improve posture, and restore core stability using heat therapy and massage techniques.
You can expect improved elasticity, enhanced hydration, and restored vaginal tightness following your trial treatment.
Inmode Forma-V uses radiofrequency energy to rejuvenate intimate tissue, improving elasticity and hydration for enhanced comfort and confidence.
The Vagina Rejuvenation trial is ideal for women experiencing vaginal looseness, dryness, or discomfort due to childbirth or ageing.
It is best to consult with our specialists during your consultation to ensure the treatment is suitable for your individual needs.
Some results, such as improved skin texture and hydration, may be noticeable immediately, but full results develop over multiple sessions.
Yes, many clients choose to combine trial treatments with other services for a comprehensive wellness experience.
The frequency of treatments depends on the type and your specific needs, but typically, 3 to 5 sessions are recommended for best results.
Yes, this trial helps relieve engorgement, clear blockages, and enhance milk flow, supporting a smoother breastfeeding experience.
After your trial, we recommend following any aftercare instructions provided by your consultant to ensure optimal results.
Yes, you can discuss with your consultant the possibility of continuing with a full treatment plan based on your experience and desired results.
The Hydrafacial Syndeo deeply cleanses and hydrates the skin, targeting dryness, dullness, and other common postpartum skin concerns.
Most trial treatments are non-invasive and involve no downtime, allowing you to resume normal activities immediately.
Certain treatments, such as our Prenatal Intimate Health Treatment, are specifically designed for pregnant mothers and are safe to use during pregnancy.
It's best to consult with our specialists to ensure that the treatment is appropriate for your stage of recovery.